BELVEDERE HEIGHTS
COMMUNITY SUPPORT SERVICES (CSS)

Residents of West Parry sound Area
Your needs are our concern…

Belvedere Heights is committed to serving seniors, through delivery of sound innovative, quality services and accommodations.

We are a non-profit organization providing volunteer supported programs. Partial funding for these programs is provided by the Ministry of Health Long Term Care and is administered by Belvedere Heights. We believe that caring, quality services must be easily accessible to promote a client's safety and well being; this ensures that individuals maintain their independence in a community setting.

CSS is an active collaborative community program linking and working with other existing programs and services. We foster client's ability to achieve optimal health and independence to facilitate the client's ability to live in their own homes and in other community settings. We are one support service working with other Long-Term Care providers to give our community clients alternatives to institutional care.

Eligibility | Locations | Transportation | Meals on Wheels | Diner's Club
Friendly Visiting | Volunteering | Client Fees

CSS services are intended for seniors or for individuals who are 18 years of age and older who have an acute or chronic illness and or have physical disability or other needs.

Persons who use our service may have an impairment or disability or illness for example:

  • A person with varying degrees of sight;
  • A person who is hard of hearing;
  • A person who may be frail, elderly or cognitively impaired;
  • A person who may have a heart condition, history of strokes, Alzheimer's Disease, Diabetes
  • And or a person who uses a mobility aid

The Community Support Service Office completes an application and assists the client to determine the appropriate service.

Community Support Services serves the West Parry Sound District and Georgian Bay Townships consisting of more than 3000 square miles. The boundaries most commonly used to describe the catchment area are the following: North to the French River, South to the Musquash River: East to Magnetawan and West to the Georgian Bay Archipelago. Also included in the area are seven First Nations. The consolidated permanent population in 1996 (including the Town of Parry Sound) was 19,295 of which 3,815 people were 65+ and 1,555 people were 75+.

The Town of Parry sound is located at the center of the West Parry Sound area and consists of approximately 6500 people located along highway 69 on the shores of Georgian Bay at the extreme West side of Parry Sound District. The town is about half way between the cities of Barrie and Orillia in the south, and Sudbury in the North, at a distance of 100+ kilometers.

Huntsville is approximately the same distance to the east, however, without the benefit of a major highway linking the two communities. The Town functions as the tourist centre during the summer months when the area population balloons up to 100,000 people.


Click Map Area for a larger view

CSS Volunteer Services are active in the following communities:

Ahmic Harbor Ardbeg Britt Broadbent Carling Dunchurch
Humphrey McKellar Nobel Orrville Parry Sound
Pointe au Baril Rosseau Waubamik      

You may direct your inquires to the Community Support Service Office at (705) 746-5602.

On an annual basis CSS provides on average 7600 trips per year for 300 clients to medical appointments, social activities and personal errands. CSS utilizes volunteer resources and private sector transportation to meet each client's unique transportation need.

CSS is proud to maintain over 20 qualified volunteer drivers.

CSS provides a personal service. The Transportation service will provide assistance as required by the client which may include:

  • Confirmation calls to confirm appointment date and time and scheduling;
  • Escorted assistance to the appointment;
  • Check in at reception to confirm appointment time;
  • Assistance with shopping;
  • Transport of walkers and other mobility devices;
  • A client travel companion is welcome (family, friend or caregiver);
  • Other special services upon request.


For medical appointments we will travel to Sudbury, North Bay, Barrie, Orillia, Toronto and other long distance locations. All clients are required to schedule their trips in advance. No trip is guaranteed. Trips are booked on a first come basis. Other Transportation services may be available in your area. Please contact the Community Support Service Office for additional information. A mileage compensation or trip fee applies to all Transportation Programs.

On an annual basis CSS Meals on Wheels "volunteers" delivers 4000 meals to 90 people who are limited in ability to shop and or cook. Meals on Wheels meals are designed to ensure nutritional needs are met; menu plans can include meals for low salt, low fat or diabetic diets. Meals may be modified to accommodate most diets. These hot nourishing meals are prepared in government inspected kitchen facilities through arrangements CSS makes with a local food source. The Meals on Wheels currently operates three days per week and we are able to deliver to anyone living within 30 minutes of Parry Sound, Britt, Pointe Au Baril and Dunchurch.

Frozen food is an alternative meal service for either short term or long term nutritional needs. A variety of dishes are available. Menus may be provided. Delivery is also included.

On an annual basis CSS Diner's Clubs serves 3000 meals to 269 people. CSS Diner's Club is a social event where at prearranged times a dinner is provided at a central location. Rides are arranged for anyone unable to drive or find a ride. After everyone has enjoyed their healthy well-balanced meal topped off with a delicious dessert they look forward to the entertainment or guest speaker and social time together. The Diner's Club is active in Dunchurch, Parry Sound and Pointe au Baril.

Membership and reservations are required. Fees apply to all meal services.

Friendly Visiting is a volunteer program that brings clients together with volunteers to ease clients isolation and worry. The regular visit may include going out for walks, reading together or sharing a cup of tea; the desired outcome is an on-going supportive relationship. Tele-chat is a service that may be arranged between two individuals with easy access to a telephone and require a regular call to ensure that the client is safe, comfortable and in good health.

Belvedere Heights relies on community participation to bring services to you. Therefore Belvedere Heights accepts and encourages the involvement of volunteers at all levels of the organization, committees and activities.

To apply, contact our office at the number provided.

Volunteer Positions:
  • Meals on Wheels Volunteer Drivers & Runners
  • Friendly Visitors
  • Advisory Committee Members
  • Volunteer Drivers and or Escort in Partnership
  • Diner's Club Hosts
  • Entertainers
  • Guest Speakers

Transportation:
  • Mileage 16 km and under - $7.00 per round trip or - $3.50 per trip
  • Mileage 17 km and over within the West Parry Sound area $12.00 per round trip (i.e. Pointe au Baril, Dunchurch, Rosseau, Orrville, Nobel, Carling the destination is Parry Sound)
  • Sudbury, North Bay, Barrie, Orillia, Midland - $60.00 per trip
  • Hunstville - Gravenhurst $45.00
  • Toronto - $80.00
  • Rosseau, Ahmic Harbour, Dunchurch McKellar Taxi - Britt Bus $10.00

MEALS PROGRAMS
  • Meals on Wheels Hot $4.00 per meal
  • Frozen Meals $4.00
  • Diner's Clubs $7.00

VISITING PROGRAMS - No Charge

SNOW & LAWN CARE - Referral only

21 BELVEDERE AVENUE
PARRY SOUND, ONTARIO P2A 2A2

TELEPHONE: 746-5602 EXT. 2217
TOLL FREE 1-800-883-0058
FAX: 705-774-7300 bh@zeuter.com

OFFICE HOURS: Monday to Friday
8:30 a.m. to 4:00 p.m.

 
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